Integration Guide - Introduction
This documentation contains all the information required for integrating the Nibble chat widget into an eCommerce website or web app, to allow Nibble to perform product and cart negotiations, agreeing custom discounts with your customers.
Important Notes and Challenges
As the end result of a Nibble Negotiation is a discount, or a discount plus a free item, we must take care that the API cannot be exploited by users attempting to obtain unapproved discounts or free items. You must ensure that Nibble discounts are carefully validated and only applicable to the appropriate items.
Because eCommerce systems vary greatly, you will need to choose a discount process that is suitable for your system. You are responsible for applying the Nibble discount after a negotaition concludes, and for ensuring it is not abused. More information on this can be found in the section on Security.